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filler@godaddy.com
**Terms and Conditions for Ramark Restaurant Supplies**
Effective Date: 3/1/2025
Welcome to Ramark Restaurant Supplies ("we," "our," "us"). These Terms and Conditions govern your use of our website, www.ramarkrestaurantsupplies.com , and the purchase of products from us. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.
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1. Use of the Website
**Eligibility:**
You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use our website and purchase products.
**Account Registration:**
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
**Prohibited Activities:**
You agree not to:
- Use the website for any illegal or unauthorized purpose.
- Violate any laws or regulations.
- Infringe on the intellectual property rights of others.
- Transmit viruses, malware, or any other harmful code.
- Interfere with the operation of the website or its servers.
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2. Product Information and Pricing
**Product Descriptions:**
We strive to provide accurate and up-to-date product descriptions, images, and specifications. However, we do not guarantee that all information is error-free or complete.
**Pricing:**
All prices are listed in USD and are subject to change without notice. We reserve the right to correct any pricing errors.
**Taxes and Fees:**
You are responsible for any applicable sales taxes, customs duties, or other fees associated with your purchase.
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3. Orders and Payment
**Order Acceptance:**
Your order constitutes an offer to purchase products. We reserve the right to accept or reject any order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.
**Payment Methods:**
We accept the following payment methods: credit cards, debit cards, C.O.D (when applicable) and Zelle. You agree to provide accurate and complete payment information.
**Order Confirmation:**
Once your order is processed, you will receive an order confirmation email. This email serves as acknowledgment of your order but does not constitute acceptance.
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### 4. Shipping and Delivery
**Shipping Methods:**
We offer the following shipping methods: TBD. Shipping costs and delivery times will be displayed at checkout.
**Delivery:**
We will make every effort to deliver your order within the estimated timeframe. However, we are not responsible for delays caused by unforeseen circumstances, such as weather, carrier delays, or customs issues.
**Risk of Loss:**
The risk of loss and title for products pass to you upon delivery to the carrier.
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5. Returns and Refunds
Please refer to our[Return and Refund Policy for detailed information on returning products and requesting refunds.
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6. Intellectual Property
**Ownership:**
All content on the website, including text, images, logos, and software, is the property of Ramark Restaurant Supplies or its licensors and is protected by intellectual property laws.
**License:**
We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes.
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7. Limitation of Liability
To the fullest extent permitted by law, Ramark Restaurant Supplies shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or the purchase of products.
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8. Indemnification
You agree to indemnify and hold harmless Ramark Restaurant Supplies, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the website or violation of these Terms and Conditions.
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9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising out of or related to these terms shall be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts.
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10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after the changes constitutes acceptance of the revised terms.
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11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
**Ramark Restaurant Supplies**
Email: ramarkrestaurantsupplies@gmail.com
Phone: (626) 693-1770
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Thank you for choosing Ramark Restaurant Supplies. We appreciate your business and are committed to providing you with high-quality products and exceptional service.
**Return and Refund Policy for Ramark Restaurant Supplies**
Effective Date: 3/1/2025
At Ramark Restaurant Supplies ("we," "our," "us"), we strive to ensure your complete satisfaction with every purchase. This Return and Refund Policy outlines the terms and conditions for returning products and requesting refunds. Please read this policy carefully before making a purchase.
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1. Eligibility for Returns and Refunds
We accept returns and provide refunds for products under the following conditions:
- The product is defective, damaged, or incorrect upon delivery.
- The product is in its original condition, unused, and in the original packaging.
- The return request is made within 30 days of the delivery date.
**Non-Returnable Items:**
- Perishable goods (e.g., food items)
- Custom-made or personalized products
- Products marked as "final sale" or "non-returnable"
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2. How to Initiate a Return
To initiate a return, please follow these steps:
1. **Contact Us:** Email us at returns@ramarkrestaurantsupplies.com or call us at (626) 693-1770 within 30 days of receiving your order. Provide your order number, the item(s) you wish to return, and the reason for the return.
2. **Receive Authorization:** We will review your request and provide a Return Authorization Number (RAN) and instructions for returning the product.
3. **Package the Item:** Securely pack the item in its original packaging, including all accessories, manuals, and documentation.
4. **Ship the Item:** Send the item to the address provided in the return instructions. You are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item).
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3. Refund Process
Once we receive and inspect the returned item, we will process your refund as follows:
- **Refund Method:** Refunds will be issued to the original payment method used for the purchase.
- **Refund Timeframe:** Please allow 7-10 business days for the refund to be processed and reflected in your account.
- **Deductions:** If the item is not in its original condition or is missing parts, we may deduct a restocking fee or refuse the return.
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4. Exchanges
If you received a defective, damaged, or incorrect item, we will gladly exchange it for the correct item. Please follow the return process outlined above, and indicate that you would like an exchange. We will ship the replacement item once the original item is received and inspected.
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5. Shipping Costs
- **Customer Responsibility:** You are responsible for return shipping costs unless the return is due to our error.
- **Refund of Shipping Fees:** If the return is due to our error, we will refund the original shipping fees and cover the cost of return shipping.
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6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [Insert Contact Information]. We may request photos of the damage or defect to assist with your claim. Once approved, we will provide instructions for returning the item and arrange for a replacement or refund.
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7. Cancellations
If you need to cancel an order, please contact us as soon as possible. If the order has not yet been shipped, we will cancel it and issue a full refund. If the order has already been shipped, you may return it following the return process outlined above.
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8. Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact us at:
**Ramark Restaurant Supplies**
Email: [support@ramarkrestaurantsupplies.com](support@ramarkrestaurantsupplies.com)
Phone: (626) 693-1770
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Thank you for choosing Ramark Restaurant Supplies. We value your business and are committed to providing you with high-quality products and exceptional customer service.
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